The service · optional · two services · four products · none required

A human on call. A network of your own.

The app never needs either one. But when something is beyond you, a real CEC technician is one tap away — and when you want the network itself to be yours, we'll run you a private one.

Concierge is people: the same technicians, three ways to pay. The Private Line is infrastructure: one flat price. Cancel anything anytime — the free app keeps working.

Compare all four Get the app — Summon lives in it
$25 /15 min
A real human · pay as you go
$10 /mo
A network of your own
$0
Required · ever
concierge://session — den-tower live · logged
DR
Dana R. CEC technician
picked up in 41 s · session #4187
with you now
seesscreen — den-tower · you approved 19:42
typesyes — while you watch
files · mic · camerasnot granted — they can't even ask twice
19:41:58SUMMONYou pressed Summon · queue: you're next
19:42:39SESSIONDana attached · scope shown before the first frame
19:43:02ACTIONRolled back GPU driver · logged
19:46:20VERIFYRender test passed · 144 Hz back
19:46:31 
Watch live Pull the plug
every action logged · revocable mid-session4:33 · $25
Service 01 of 02 · the humans · by invitation while we grow the team

Concierge — excellent support staff, one tap away.

Press Summon and a CEC technician picks up. The session starts with your approval, every action is logged, you can watch live, and you can pull the plug at any moment. Three options, one promise: when you'd rather not do it yourself, you don't have to.

SV-01no monthly

Pay as you go

start here · nothing to cancel
$25 / 15 min
  • One rate, billed by the quarter hour
  • The same technicians, the same logged, revocable sessions
  • Don't call for a year? You owe us nothing.
summon is a button in the free app
SV-03we call you

Looked after

for the parents' house
$69 / mo
  • Front of the queue, every time
  • 90 minutes included every month
  • Scheduled check-ins — small problems found before they're big ones
  • $20 / 15 min after that
cancel anytime · the gift subscription people actually use
your yes, first

A session starts with your explicit approval and shows the technician only what you approved — a screen is not a file system.

logged, end to end

Every action lands in a signed log you keep. We can see that a session happened — for billing — not what was on it.

watch live

The whole session streams to whichever of your devices you're holding. Stay, watch, ask questions — it's your machine.

the plug, yours

Revoke mid-session with one tap. The route closes instantly, because it was only ever a grant on your graph.

Concierge pairs with the Access line: a witness keeps the screen reachable even when the OS is gone, so a technician can fix a machine that won't boot. The hardware →

Service 02 of 02 · the network

Private Line — a venue of your own.

By default your mesh calls out at a shared, public venue — our signaling, STUN and TURN, free forever. The Private Line gives you a venue of your own: the same three servers, serving your devices and no one else's. It's the difference between meeting in public and calling everyone home.

included with the appalways underneath

The shared layer

$0 · forever
the venuepublic & shared · signaling · STUN · TURN
when a path is blockedrelay at 1 Mbps — slow, free, always there
serveseveryone, anonymously — no account
can read your trafficno — relays pass data they can't decrypt
stays under everything — even if you cancel, nothing breaks
SV-04yours alone

The Private Line

$10 / month · cancel anytime
the venueyour own · signaling · STUN · TURN
when a path is blocked1 Gbps · unlimited bandwidth, nothing metered
servesyour devices and no one else's
visible from outsideno — routes exist only where you've granted them
full rate across all connections at once — a fast lane, not seats in a pool

Prefer to host the venue yourself? Every server is a setting, and the code is MIT — so the Private Line is for wanting a venue of your own without hosting it. If hosting it is the fun part, we wrote the whole thing down.

Self-host it free — step by step →
Start at $0

Install the free app. Add the rest the day you want it.

Summon and the Private Line are both switches inside the app — add them the day you want them. Concierge is by invitation while we grow the team; pressing Summon puts you on the list.

Two services · four products · zero of them required